THE PROS AND CONS OF PROCESS-ORIENTED CULTURE

 Organizations must establish new processes, or modify their current ones, to support the implementation of enterprise-wide business information systems. In other words, organizational change is necessary to promote a process-oriented culture to drive value from business information systems. After all, the goal of the process-oriented organization is to reduce human error and increase organizational effectiveness. 

To prepare for this Discussion:

  • Review the following video:
    • BPMOGmbH. (2021, January 11). [Video]. YouTube. https://youtube.com/watch?v=_4VL-Ty4ycg
      Time Estimate: 5 minutes 
  • Then, consider the organization where you work (or one at which you have worked in the past). Does/did your organization have a process-oriented culture or a more function-oriented culture (a more traditional approach in which the structure is aligned based on functions such as sales, production, etc.)?

BY DAY 3

Post an analysis of your selected organizations culture as being more function-oriented or process-oriented as well as your thoughts about the advantages and disadvantages of having a process-oriented culture. Use the video and other resources to support your analysis as follows:

  • Classify your selected organizations culture as being either process-oriented or function-oriented and provide examples to support your classification.
  • The video seems to be advocating for a process-oriented culture to enhance business operations. Do you agree that there should be a push for a process-oriented culture? What are the pros and cons of having a process-oriented culture? Are there any aspects of a function-oriented culture that would benefit your (or any) organization?

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