Create a 3-5 page paper describing the importance of cultural intelligence and addressing cultural issues in an organizational case study.
Introduction
Understanding culture is a critical piece to conducting business operations around the globe, and HR practitioners must be prepared to take their cultural intelligence and incorporate it into the best practices of managing all HR functions. For this assessment, you will convey the importance of cross-cultural leadership and resolve a related workplace case study.
Preparation
This assessment is based on the following scenario:
You and your human resources team work for a high-tech gaming firm in northern California called Fighting Games. Fighting Games has offices across Europe and the Pacific Rim and over 1200 employees in more than 50 countries. Among the biggest challenges the members and leaders of each office face is scheduling meetings in asynchronous time frames. The New York team and the Shanghai team have been assigned to work on the same project. The New York team is leading the storyline and the graphics. The Shanghai team is in charge of special effects and overall integration of the game. Meetings are scheduled twice a week. The teams have been meeting, but both teams have been complaining to the executive team. The New York team has been arriving late and running the meetings much longer than they were scheduled to last. This has happened over a dozen times. The relationship between the teams seems strained and not long ago something surprising happened: the Shanghai team canceled a meeting after the New York Team had arrived late to the last three.
Consider the following points as you prepare for your assessment:
The New York and Shanghai teams are in different time zones, which makes coordinating meetings difficult.
There are two national cultures involved. Although the American team is multicultural, they have all lived in the United States most of their lives. The Chinese team is composed of all Chinese employees.
Requirements
Write a 3–5 page paper, using correct APA style and format, on cross-cultural leadership and how this situation might be resolved. Include the following:
Explain why cultural intelligence is important for HR practitioners and other organizational managers.
Articulate recommendations to develop cultural intelligence. Make three recommendations.
Describe how to respond and overcome the issues present in this workplace scenario.
Additional Requirements
Your assessment should meet the following requirements:
Length: 3–5 pages, including references.
Written communication: Communicate in a manner that is scholarly and professional. Your writing should be:
Concise and logically organized.
Free of errors in grammar and mechanics.
Validation and support: Use a minimum of three relevant and credible scholarly or professional resources such as the Wall Street Journal to support your work.
APA formatting: Format all citations and references in accordance with current APA guidelines. Refer to Evidence and APA for more information.
Writing Center Resources
The following resources may be helpful as you complete your assessment.
Academic Writer.
Evidence and APA.
Competencies Measured
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:
Competency 1: Explain how culture influences human resource practices and employee management.
Explain why cultural intelligence is important for HR practitioners and other organizational managers.
Articulate recommendations to develop cultural intelligence.
Competency 3: Analyze the impact of cross-cultural communications on employee management in multinational corporations (MNCs).
Describe how to respond and overcome the issues in the workplace scenario.
Competency 4: Communicate in a manner that is scholarly, professional, and consistent with expectations for members of the human resource profession.
Support ideas with relevant evidence, using APA formatting rules and APA writing style when appropriate, with few or minor errors.
Use correct grammar, punctuation, and mechanics as expected of an undergraduate learner.
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